This Privacy Policy explains how WollenHub collects, uses, shares and protects personal information when you visit our website, create an account, place an order or contact us.
Last updated: August 13, 2026
WollenHub is responsible for the personal information described in this Privacy Policy. In this policy, "WollenHub", "we", "us" and "our" refer to the owner and operator of wollenhub.com. "You" means a website visitor, customer or account holder.
By using our website, you acknowledge that your information will be handled as described in this Privacy Policy. Your use of our website and digital products is also subject to our Terms and Conditions.
Depending on how you use the website, you may provide:
When you use the website, we and our service providers may automatically collect technical and usage information, including:
Payments are handled by third-party payment providers. Payment credentials, such as a full card number or mobile payment details, are submitted to the applicable provider. We may receive limited payment information, such as payment status, transaction ID, payment method, card brand and the last digits of a card, where provided by the payment processor.
We collect personal information:
We may use personal information to:
Where applicable data protection law requires a legal basis, we rely on one or more of the following:
Our website may use cookies, local storage, pixels and similar technologies. Some are necessary for functions such as remembering a cart, keeping a user signed in, processing checkout and protecting the website. Others may support preferences, analytics or advertising.
Where required by law, optional cookies are used only after you give consent. You can manage cookies through any cookie controls available on the website and through your browser settings. Blocking necessary cookies may prevent parts of the website, cart or checkout from working correctly.
We do not sell personal information for money. We may share the information needed to operate our business with trusted recipients, including:
Service providers may use information only as permitted by their agreements with us and their own legal obligations. Third-party services may also process information under their own privacy policies.
Some service providers may process information in countries other than the country where you live. Those countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers of personal information.
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing account and download access, resolving disputes, preventing fraud and meeting tax, accounting and legal requirements.
Retention periods vary according to the type of information and why it is needed. When information is no longer required, we may delete it, anonymize it or securely isolate it until deletion is possible.
We use reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and for contacting us if you believe your account has been compromised.
Depending on where you live and subject to applicable law, you may have the right to:
To make a privacy request, email [email protected]. We may ask for information needed to verify your identity and protect your account. Some information may be retained where permitted or required by law, including transaction and tax records.
If you subscribe to marketing, we may send news, product updates, discounts and offers. You can unsubscribe using the link in a promotional email or by contacting us. Unsubscribing from marketing will not stop essential messages about your orders, account, downloads or website security.
Our website is not intended for children under 13, or a higher minimum age where required by local law. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Our website may link to third-party websites, software or services. Their privacy practices are controlled by their own policies, and we are not responsible for how they collect or use information. Please review their privacy notices before providing personal information.
We may update this Privacy Policy to reflect changes to our website, services, business practices or legal obligations. The revised policy will be posted on this page with a new "Last updated" date. If a change is material, we may also provide an additional notice where required.
If you have a question about this Privacy Policy or want to exercise a privacy right, please contact us:
Business: WollenHub
Email:
[email protected]
Website:
wollenhub.com
Payment credentials are processed by the applicable payment provider. We may receive limited transaction information needed to confirm and manage your order.
We use your email to confirm orders, provide digital delivery or account access, send essential service messages and respond to support requests. Marketing is sent only where permitted.
You may request deletion by contacting us. We may need to retain limited information where required for transactions, tax, security, fraud prevention or other legal purposes.
Use the unsubscribe link in a promotional email or contact us at [email protected]. Essential order and account messages may still be sent.